Trained, experienced and certified GeeksForLess experts can help you select and implement proven IBM software solutions.
IT SERVICE MANAGEMENT
Service Management automation team is focusing on constant process streamlining and implementing automation across IT organization. Through providing self-service solution, knowledgebase, automating repetitive requests and routine manual labor the automation team is aiming to reduce the number of interactions of end users with IT allowing to focus on systems improvement and development.
NETWORK OPERATION CENTER
For over a decade GeeksForLess has been running the NOC, supporting a multitude of customers ranging from the small, flat infrastructures to complex, highly-available, load distributed platforms, serving millions of users and storing billions of records.
IT SUPPORT SERVICES
We provide cohesive multi-tiered technical support solution for companies including Tier 1 service desk, Tier 2 IT administrators operations center and IT service management automation services. GeeksForLess leverages best practices IT Service Management procedures according to ITIL V3 and is able to adapt standard process flows to clients’ custom needs and requirements. Service desk and operation center teams ensure optimal IT resources utilization while serving as a human interface to IT organization.