Location

Ukraine

Experience required

Customer support

published on

28.07.2022

Department

Software Development

Project description

Looking for a Customer/Technical Support Representative to work on a Canadian healthcare project.
Full-time, remote, long-term (equipment is provided)

Responsibilities

  • Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
  • Create and process support tickets.

Requirements

Strong verbal and written English skills.

Business communication and soft skills.

Ability to work efficiently both independently and with a team.

Ability to handle multiple tasks simultaneously, and effectively manage priorities.

Critical and consecutive thinking.

Strong learning abilities.

Corporate ethics.

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