Looking for a Customer/Technical Support Representative to work on a Canadian healthcare project.
Full-time, remote, long-term (equipment is provided)
- Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
- Create and process support tickets.
Strong verbal and written English skills.
Business communication and soft skills.
Ability to work efficiently both independently and with a team.
Ability to handle multiple tasks simultaneously, and effectively manage priorities.
Critical and consecutive thinking.
Strong learning abilities.