We operate in:
Telephony and connectivity
We utilize industry-leading telephony solution Avaya. The servers are located in two redundant data centre pairs across US. Our Philippines location is connected to the US-based network using multiple dedicated MPLS lines. GeeksForLess implemented redundant fault-tolerant network architecture using Juniper and Cisco equipment.
GeeksForLess offers experienced personnel and management team. We ensure that your telemarketing campaigns, satisfaction surveys, sales lead generation and other customer interactions are performed with the same or better quality than using in-house staff at a fraction of the North American cost.
Technical Support Service Desk
We run technical support and customer care teams of various size and complexity for a wide range of enterprise customers. GeeksForLess provides 24×7 service desk services. We build large scale multi-tiered IT support organizations including SMEs with various skill sets according to enterprise clients requirements. Friendly and professional personal assistant, service for SMBs is also available.