Customer Care Representatives

Make Your Customers Happy.

Call Center Agents, Tier 2 Support, Written Interactions.
Trouble Tickets System, Live Chat, Training Center.
Quality Assurance Testers

Quality Assurance Department is a part of large, customer-integrated offshore software development and production system. Our main goal is to ensure the end client is supplied with a high quality software product. Our exceptional experience in the industry leading applications testing includes but is not limited to
  • hosting c-panels
  • webmail interfaces
  • mobile devices software
  • BREW applications
  • platforms
  • servlets
  • user interfaces

Highly trained QA specialists, well structured testing procedures and guidelines ensure fast, reliable and valid test results. End-to-end inspection of the development process, constant improvement of the application itself and the production process in general results in the outstanding quality product. Today's software market makes great demands for software quality and reliability; end product and development process QA becomes vital necessity.

Builds Testing - continuous tests of application updates improving it's functionality, graphic interface and performance, to meet clients needs.

Global System Tests - large scale system inspection, in order to ensure each component works as expected. Includes hardware, software and work process metrics.

Bug Tracking - Bugs ticketing system, designed to formalize communication between developers and testers. All customer's feedbacks, tech-support tickets and test results that identified as bug are documented in the bug tracking tool.

Software Analysis - each technology or application that is in use or tends to be developed is deeply investigated. It allows us to be in touch with the customers' feedbacks, experts opinion and market leading technologies advantages in order to build stable, user-friendly software.

Custom Software QA - flexible structure of qa process allows to transform it in the way to fit any type of application starting from desktop software up to web-based, cross-platform and mobile devices applications.
GeeksForLess Inc.
+1-954-990-0022info@geeksforless.comwww.geeksforless.com